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How to Fix a Frozen Screen: A Comprehensive Guide for Windows and MacOS

Experiencing a frozen screen on your computer can be frustrating, but don’t panic. This guide offers an in-depth look at how to resolve this issue effectively on both Windows and MacOS systems.

Identifying the Problem: Understanding a Frozen Screen

A frozen screen occurs when your computer’s operating system becomes unresponsive, preventing you from interacting with applications or the user interface. Common causes include software bugs, hardware issues, and resource overloads.

Force Restart Your Computer:

In many cases, a simple force restart can help resolve a frozen screen issue. The specific steps vary slightly between Windows and MacOS systems:

• Windows: Press and hold the power button until your computer shuts down completely.
• MacOS: Press and hold the power button for a few seconds, then release it. Your Mac will restart automatically.

Safe Mode: Troubleshooting on Windows

If the problem persists, boot your computer in Safe Mode to perform further troubleshooting:

1. Restart your PC.
2. Press and hold the Shift key as soon as you see the startup screen. Release it when the “Choose an option” screen appears.
3. Select “Troubleshoot > Advanced options > Startup Settings > Restart.”
4. Press 5 or F5 on your keyboard to start your computer in Safe Mode.

Recovery Mode: Troubleshooting on MacOS

MacOS users can access Recovery Mode, which offers diagnostic tools:

• Restart your Mac.
• Immediately press and hold Command + R keys as your Mac restarts. Continue holding them until you see the Apple logo or a spinning globe.

Updating Your System:

Ensure your system is running the latest updates to avoid common issues that may cause a frozen screen. For Windows, navigate to Settings > Update & Security > Windows Update.

On MacOS, click on the Apple menu, then About This Mac > Software Update.

Closing Thoughts

A frozen screen can be a troublesome issue for computer users, but with patience and these steps, you can quickly resolve it. Remember to always keep your system updated, run regular diagnostics, and never hesitate to seek professional help if needed.